Terms of Service
IMPORTANT NOTICE:
This is a legally binding agreement between you and Klarvoyant Energy (“Company,” “we,” “our,” or “us”). Klarvoyant Energy is the brand name of a sole proprietorship operated by Klara Bilemdjian, based in Quebec, Canada. By accessing or using our website, services, booking system, or communication channels, you agree to these Terms of Service, along with our Privacy Policy and Cookie Policy—whether or not you have read them. If you do not agree, you must immediately stop using our services.
Effective Date: May 28 2025
These Terms of Service (“Terms”) govern your access to and use of Klarvoyant Energy’s website (www.klarvoyantenergy.com), booking system (via Acuity Scheduling), and any related digital content, classes, events, or services (collectively, the “Services”).
1. Who May Use Our Services
You must be at least 18 years of age to use our Services. By using our site or booking any service, you confirm that you are 18 or older and legally able to enter into this agreement.
In certain cases—such as services designed to support parents in understanding their children—we may work with adults who voluntarily share limited information about their child (e.g., name or birthdate) to receive the service. In these cases, the parent or guardian is considered the primary client and must provide informed consent on behalf of the child.
2. User Conduct & Community Standards
Whether engaging through our contact forms, classes, sessions, or email communications, you agree to behave respectfully and in alignment with the spirit of our work.
You agree not to:
Violate any local, national, or international laws
Misrepresent yourself or your intentions
Upload malicious content or attempt to disrupt the website or scheduling system
Use the Services for unlawful, abusive, or exploitative purposes
Engage in harassment, hate speech, or offensive behavior
We reserve the right to refuse service, cancel bookings, or terminate communication if we determine that user behavior violates these Terms or creates an unsafe or disruptive environment.
3. Payments & Booking Policies
We use Acuity Scheduling for booking sessions and processing payments (Square and Paypal). Klarvoyant Energy does not store credit card information directly.
You are responsible for:
Providing accurate payment information
Reviewing the cancellation and refund policy provided during booking
Managing your bookings (rescheduling or canceling if needed)
Refunds, if available, will follow the policy outlined during the booking process. In most cases, missed appointments or last-minute cancellations may not be eligible for a refund.
4. Intellectual Property
All content, designs, class materials, website copy, videos, and graphics are the intellectual property of Klarvoyant Energy/Klara B unless otherwise noted. You may not copy, share, reproduce, or distribute any content from our Services without written permission.
5. Privacy & Cookies
Klarvoyant Energy complies with applicable global data protection laws such as GDPR, PIPEDA, and CCPA/CPRA. Your personal data is collected, stored, and used according to our Privacy Policy, which includes important information about how we handle personal information provided by parents or guardians when services involve children.
6. Website Availability
We aim to keep our site and booking system running smoothly, but we cannot guarantee uninterrupted access. We are not liable for technical difficulties, delays, or downtime.
7. Third-Party Services
We use trusted third-party tools to support our Services, including but not limited to:
Acuity Scheduling (appointment booking)
Mailchimp (email communications)
PayPal / Square (payment processing)
Google Analytics (website performance)
These platforms have their own privacy policies and terms of use, which govern how your data is processed. Klarvoyant Energy is not responsible for their policies or actions.
8. Holistic & Spiritual Disclaimer
The services provided by Klarvoyant Energy—including Reiki, intuitive readings, energy work, and spiritual guidance—are educational and spiritual in nature. They are not a substitute for licensed medical, psychological, or psychiatric care.
We do not diagnose, treat, or cure any physical or mental illness. If you are in crisis or facing a medical emergency, please contact a qualified healthcare professional.
By using our Services, you agree to take full responsibility for your own decisions, interpretations, and outcomes.
9. Limitation of Liability
To the maximum extent permitted by law, Klarvoyant Energy is not liable for any indirect, incidental, or consequential damages, including loss of data, emotional distress, or loss of income resulting from the use of our Services.
10. Indemnification
You agree to hold harmless and indemnify Klarvoyant Energy and Klara B. from any claims, losses, or liabilities resulting from your use of our Services or any breach of these Terms.
11. Modifications
We reserve the right to update or change these Terms at any time. The updated version will be posted to this page with a revised effective date. Continued use of the Services constitutes your acceptance of any changes.
12. Governing Law
These Terms are governed by the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.
13. Contact
If you have any questions or concerns about these Terms of Service, or wish to exercise your data access, correction, or deletion rights under privacy law, please contact:
Klarvoyant Energy
Email:
Website: www.klarvoyantenergy.com